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Registered: 07-2005
Location: Texas
Posts: 557
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Re: Help Link updates


Today I changed the "custom language set" on Design Elements to fix the miscoptbar link pointing to the old wiki account, so it leads to the newer Runboard Knowledge Base.

To be specific, here is the relevant code change in the "custom language set."
from this:misc_support_link: <a href="%1"><img src="[sign in to see URL]" title='Help & Support' alt="Help & Support" /></a>
to this:misc_support_link: <a href="[sign in to see URL]"><img src="[sign in to see URL]" title='Help & Support' alt="Help & Support" /></a>

Now the Runboard Knowledge Base link is used here to replace the defunct http://[sign in to see URL] link and prevent the lost time a user encounters when the browser tries to load a non-existent resource page.

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8/20/2018, 6:45 pm Link to this post Send Email to Pastor Rick   Send PM to Pastor Rick Blog
 
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Location: Texas
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Re: Help Link updates


It has occurred to me that other board owners here may wish to make a similar change on their message board. While I have confidence that Runboard developers will fix the obsolete link soon, if you want to be an "early adopter" this is the default custom language set entry:misc_support_link <a href="%1">Support</a><br />

What you do is replace the %1 in the above entry with the URL to the Runboard Knowledge Base like this:misc_support_link <a href="http://[sign in to see URL]">Support</a><br />

That's all there is to it. The coding is a bit different on this message board because we use icons instead of text.

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8/20/2018, 6:46 pm Link to this post Send Email to Pastor Rick   Send PM to Pastor Rick Blog
 
Pastor Rick Profile
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Head Administrator
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Registered: 07-2005
Location: Texas
Posts: 557
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Re: Help Link updates


First, many thanks to Susan King for bringing this next update request to my attention. There is another link pointing to the defunct wiki page, and it deals with people who come to a message board but have not signed up for a Runboard Account. The link is labeled "learn about it" and points to a basic help topic on Runboard User Membership. Since the link is no longer valid new (or potentially new), users get no help! To fix this problem, I changed the following custom language set entry from this:misc_regacc_learn learn about it
to this:misc_regacc_learn <a href="[sign in to see URL]">learn about it</a>

As with my first post, I believe the Runboard developers will be fixing the trouble soon, and I mention this only for board owners who don't wish to wait (early adopters).

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